Terms of Service
Last updated: July 2026
1. Acceptance of Terms
By accessing or using the Cevoriq™ platform ("Service"), operated by Cevoriq LLC ("Company", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Description of Service
Cevoriq is a contract and asset lifecycle management platform designed for Device-as-a-Service (DaaS) providers. The Service enables organizations to manage contracts, track device assets, monitor incidents, and oversee fleet health through integrations with third-party tools.
3. Account Registration
You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. User Roles and Access
The Service supports multiple user roles (Owner, Admin, Manager, Viewer). Account owners are responsible for assigning appropriate roles and ensuring team members comply with these Terms.
5. Data Ownership
You retain all rights to your data. We do not claim ownership of any content you submit through the Service. We will not sell, share, or distribute your data to third parties except as necessary to provide the Service or as required by law.
6. Multi-Tenancy and Data Isolation
Each organization's data is logically isolated within the platform. Tenant data is not accessible to other tenants. We employ industry-standard security measures to maintain data segregation.
7. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to the Service or its systems
- Interfere with or disrupt the Service or its infrastructure
- Upload malicious files or code
- Reverse engineer or attempt to extract source code
8. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control.
9. Trial Accounts
Trial accounts are provided "as is" for evaluation purposes. We reserve the right to limit features, storage, or access duration during trial periods. Trial data may be deleted after the trial period expires unless you upgrade to a paid plan.
10. Integrations
The Service may integrate with third-party tools (ITSM, DEX, logistics platforms). These integrations are governed by the respective third-party terms. We are not responsible for the availability or functionality of third-party services.
11. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
12. Termination
We may suspend or terminate your access if you violate these Terms. You may terminate your account at any time by contacting us. Upon termination, your data is retained in accordance with your organization's configured data retention policy, as described in our Privacy Policy, before deletion.
13. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or in-app notification. Continued use after changes constitutes acceptance.
14. Contact
For questions about these Terms, contact us at legal@cevoriq.com.