Your devices deserve
smarter decisions
Cevoriq™ is the AI-native platform that scores asset health in real time, automates refresh recommendations, and gives DaaS providers a single intelligent cockpit for contracts, devices, incidents, and SLAs — so you can make faster, data-driven decisions.
AI that thinks ahead so you don't have to
Three AI engines run across the platform — scoring device health, reading your contracts, and routing field work — and every one of them shows its reasoning and gives you the final say.
Asset Health Scoring
Every device is scored across six weighted factors and routed to Keep, Monitor, or Refresh — then, for refresh candidates, a second pass recommends Reassign, Repair, Resell, or Dispose.
Contract Intelligence
Upload a contract, SOW, or work order and AI extracts key terms, scores risk, and flags exposure. Reviewer corrections are captured and feed back into future scoring.
Dispatch Auto-Assignment
Field-service requests are AI-scored and auto-assigned above your confidence threshold; anything less certain queues for a manager's approval — you control where the line sits.
Asset health scoring, in detail
Every score maps to a clear action, with the reasoning always visible.
Platform Features
Everything you need to manage the device lifecycle
From contract intake to asset disposition — one AI-powered platform, zero spreadsheets.
AI Decision Engine
Scores every device across age, DEX health, repair history, warranty, performance trends, and incidents — then recommends Keep, Monitor, or Refresh. For refresh candidates, a second pass recommends Reassign, Repair, Resell, or Dispose, all with full reasoning.
SLA Tracker
Define SLAs by uptime, response time, or DEX score. Track attainment against contractual commitments in real time, with breach history and per-customer compliance views.
Integration Hub
Connect ServiceNow, Nexthink, Microsoft Intune, FedEx, and 11+ more with step-by-step guides. An AI assistant walks you through every setup.
Contract & Asset CRUD
Full lifecycle management with audit trails, CSV import/export, asset-to-contract linking, and orphan device detection.
Contract Intelligence
Upload any contract, SOW, or work order and let AI extract key terms, score risk, and flag exposure — then compare vendors and contracts side by side. Reviewer corrections feed back into future scoring.
Field Service Dispatch
Route on-site incident and IMACD work to service partners with AI-scored auto-assignment, real-time rate-card pricing, and geo-tagged tracking. Bidirectional ServiceNow sync included.
Enterprise AI, Your Way
Bring your own Anthropic Claude, Google Gemini, OpenAI, or Azure OpenAI keys, or run entirely on Cevoriq-provided AI — model and provider are configured per tenant, with usage tracking and billing transparency built in.
Compliance & Data Governance
GDPR controls, data subject erasure, a full audit trail, and per-tenant AI processing consent — built in from day one. Hosted in US East, with additional data residency regions on the roadmap.
Multi-Tenant Architecture
Complete data isolation per organization, with customer sub-accounts for the fleets you manage on their behalf. Switch between organizations you belong to, with approval-gated tenant provisioning.
Incident Management
Track incidents in one place, link each one to the asset and contract involved, and watch SLA countdown timers as they approach breach. Bidirectional ServiceNow sync keeps both systems in lockstep automatically.
AI-Powered Insights
Review, approve, or reject AI recommendations from a single queue. Every decision — scoring, refresh, or disposition — includes a confidence score and transparent reasoning.
Fleet Capacity Reporting
Cross-customer supply-vs-demand analysis — see where planned device needs outpace what's actually deployed, and where you can reallocate instead of buying new.
Connects with the tools you already use
How It Works
From data to decisions in minutes
Import your fleet
Upload contracts, assets, and incidents via CSV or connect your ITSM tools directly through the Integration Hub.
AI scores everything
The decision engine analyzes every device across 6 health factors and generates prioritized refresh recommendations in real time.
Approve & act
Review AI decisions in a single queue, approve or reject with one click, and track SLA compliance as it happens.
Be first in the cockpit
Join the waitlist to get early access when Cevoriq launches. We'll notify you — no spam, just updates that matter.